Warranty

 

Ustellar takes pride in offering the best LED lighting devices and electronic appliances available. We carefully select products from premium manufacturers that offer a warranty on their products. The warranty details are listed on the product information pages for each item. Warranty period varies from six months to three years on different categories, depending on the features of that specific product.

 

 

What If I Have a Defective Product?

Currently all our orders are FBA (Fulfillment by Amazon) orders, therefore we are only able to offer returns & exchanges for orders placed through Amazon. All products within a 30-day period from the date of purchase by the end-user may be credited, replaced or repaired.  If you encounter such issues, you may either contact Amazon or our customer service team via email (support@ustellar.com) for help.

 

 

What If My Product Was Damaged in Transit?

On occasion a product will get damaged in transit, much to our regret. Should you be an unlucky recipient of a damaged product, please contact our friendly customer service team by sending an email to support@ustellar.com . We will spare no effort to work on getting a replacement to you.